Terms & Condition

Terms & Conditions of Engagement with a Company

ROLA QUICKFIX LTD website presents to you a platform for engagement of acclaimed skilled workers (Artisan or Handyman) in all facet of human endeavors. The form of artisan or handyman that can be engaged on this platform ranges from mechanics, electronics, electrician, plumber, carpenter, painting, furniture, computer repairer, construction, cleaning, bricklayers, Tilers and other forms of skilled workers (individual or corporate entity) which voluntary submit their details to ROLA QUICKFIX to market and render services to clients on this site.
You confirm that you are at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian. Both parties agree that this website may only be used in accordance with these Terms and Conditions of Use. If you do not agree with the Terms and Conditions of Use or do not wish to be bound by them, you agree to refrain from using this website. We grant you a non-transferable, revocable and non-exclusive license to use this Site, in accordance with the Terms and Conditions of Use, for such things as:
  • • Registration on this site/ platform as a handyman with requisite skills to deliver on what is required of the skill men of his nature.
  • • searching for the handyman with the required skills within their location or any location where the handyman services are required.

These Terms and Conditions of Use specifically prohibit actions such as: accessing our servers or internal computer systems, interfering in any way with the functionality of this website, gathering or altering any underlying software code, infringing any intellectual property rights. This list is non-exhaustive and similar actions are also strictly prohibited. Any breach of these Terms and Conditions of Use shall result in the immediate revocation of the license granted in this paragraph without prior notice to you. Should we determine at our sole discretion that you are in breach of any of these conditions, we reserve the right to deny you access to this website and its contents and do so without prejudice to any available remedies at law or otherwise. Certain services and related features that may be made available on the Site may require registration or subscription.

Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section

ROLA QUICKFIX don't collect cash. You can pay online or other mode of payment such as :
(i) ONLINE CARD PAYMENT (ii) BANK DEPOSIT TELLER (iii) BANK TRANSFER (iv) POS
Anything that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, "Submissions") will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address or phone number pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.
You accept that the information contained in this website is provided as is, where is’, is intended for information purposes only and that it is subject to change without notice. Although we take reasonable steps to ensure the accuracy of information and we believe the information to be reliable when posted, it should not be relied upon and it does not in any way constitute either a representation or a warranty or a guarantee. We shall not be held responsible or made liable for any damages or injury which may arise as a result of any error, omission, interruption, deletion, delay in operation or transmission, computer virus, communication failure and defect in the information, content, materials, software or other services included on or otherwise made available through our Website. We understand that certain state laws do not allow limitations on implied warranties or limitation of certain damages, these disclaimers may therefore not apply where these laws are applicable.
Our aim is to ensure accessibility to the website at all times, however we make no representation of that nature and reserves the right to terminate the website at any time and without notice. You accept that service interruption may occur in order to allow for website improvements, scheduled maintenance or may also be due to outside factors beyond our control.
We may include links to third party websites at any time. However, the existence of a link to another website should not be consider as an affiliation or a partnership with a third party or viewed as an endorsement of a particular website unless explicitly stated otherwise. In the event the user follows a link to another website, he or she does so at his or her own risk. We accept no responsibility for any content, including, but not limited to, information, products and services, available on third party websites. Creating a link to this website is strictly forbidden without our prior written consent. Furthermore, we reserve the right to revoke our consent without notice or justification.
In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions of Use or revoke any or all of your rights granted under the Terms and Conditions of Use. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices of ROLA QUICKFIX Labs in operating the Site, your sole and exclusive remedy is to discontinue using the Site.
If any portion of these terms or conditions is held by any court or tribunal to be invalid or unenforceable, either in whole or in part, then that part shall be severed from these Terms and Conditions of Use and shall not affect the validity or enforceability of any other section listed in this document.

Terms & Conditions of Engagement with an Artisan

You confirm that you are at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian. Both parties agree that this website may only be used in accordance with these Terms and Conditions of Use. If you do not agree with the Terms and Conditions of Use or do not wish to be bound by them, you agree to refrain from using this website. We grant you a non-transferable, revocable and non-exclusive license to use this Site, in accordance with the Terms and Conditions of Use, for such things as:
  • • Registration on this site/ platform as a handyman with requisite skills to deliver on what is required of the skill men of his nature.
  • • searching for the handyman with the required skills within their location or any location where the handyman services are required.

These Terms and Conditions of Use specifically prohibit actions such as: accessing our servers or internal computer systems, interfering in any way with the functionality of this website, gathering or altering any underlying software code, infringing any intellectual property rights. This list is non-exhaustive and similar actions are also strictly prohibited. Any breach of these Terms and Conditions of Use shall result in the immediate revocation of the license granted in this paragraph without prior notice to you. Should we determine at our sole discretion that you are in breach of any of these conditions, we reserve the right to deny you access to this website and its contents and do so without prejudice to any available remedies at law or otherwise. Certain services and related features that may be made available on the Site may require registration or subscription.

Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
ROLA QUICKFIX serves as a bridge between service providers and service seekers and as such, are only responsible for services routed through the company’s platform. Any job done with artisans from this platform outside the knowledge and approval of the management of the company will be done at the risk of the client. Payments are to be done with and directly to the company’s account which will be advised after the job has been booked.
  1. When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
  2. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
  3. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
  • We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
  • All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
  • We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
  • Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
  • All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
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  • We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 10 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
  • By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Both parties agree that browsing the website and gathering information regarding the services provided by the Handyman listed therein does not constitute an offer to provide services, but merely an invitation to treat. The parties accept that an offer is only made once you have selected the Handyman you intend to engage, chosen your preferred payment method, proceeded to the checkout, independently and legally formalize your engagement with the Handyman outside this site.Both parties agree that the acceptance of the offer is not made when the Handyman contacts you by phone or by email to confirm that the offer has been accepted. Your offer is only accepted after negotiations and when the handyman expressly confirms acceptance outside this site.
You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
The negotiation, offer and acceptance of services rendered by a Handyman shall be between the parties. The parties affirm that ROLA QUICKFIX is not involved in the arrangement and holds ROLA QUICKFIX free of any legal liability arising from the contract.
Upon acceptance, parties may deposit the negotiated fee with ROLA QUICKFIX to enable proper service delivery. Where a client decides to pay directly to Handyman, the Client does so at his own peril.
ROLA QUICKFIX don't collect cash. You can pay online or other mode of payment such as :
(i) ONLINE CARD PAYMENT (ii) BANK DEPOSIT TELLER (iii) BANK TRANSFER (iv) COMPANY POS
(a) The Client shall voluntarily submit Bank account details for payment reversals where payment to handyman is disapproved and the rationale for disapproval is verified and confirmed by ROLA QUICKFIX in line with terms and conditions b) For prudence and confirmation of efficient service delivery before payment of service to the Handyman, the Client willfully agree and deposit negotiated cost of service agreed by parties to ROLA QUICKFIX for payment of same (less ROLA QUICKFIX service charge) to the Artisan after confirmation of service delivery and approval of payment by the Client on the site. (c) The Client agrees that the grounds for disapproval of payment for service rendered by the Artisan are: i. abandonment and non-completion of work ii.Poor and inefficient service delivery (d)Client agree that after disapproval of payment to Handyman on any of grounds above and where counter-claim is raised by the Handyman, the determination of whether the Handyman has completed and efficiently delivered service to entitle him for payment shall be the sole discretion of ROLA QUICKFIX. (e)The Client agrees and accept that the decision of ROLA QUICKFIX on approval/ disapproval of payment for services rendered shall be full and final without any contestation whatsoever. (f)The Client agrees that reversal of professional fee deposited with ROLA QUICKFIX after favourable decision on the payment disapproval shall be less 1.5% of the transaction fee but not more than N5,000.00 (Five Thousand Naira) Only. (g)Disapproval of payment by Client is an application to ROLA QUICKFIX to refund money earlier paid for a service. This does not automatically result in immediate refund as parties agree that ROLA QUICKFIX shall independently review the Client’s application vis a vis the defence and Counterclaim of the Handyman and the parties agree that decision of ROLA QUICKFIX on the disapproval application and counter-claim shall be final without any form of contestation from either the Artisan or Client as the case may be.
(a)The Artisan shall voluntarily submit their Bank account details during registration on the site for receipt of their fees after payment has been approved by the Client. (b)The Handyman shall deliver its work efficiently and agrees that ROLA QUICKFIX has the right to refuse to pay professional fees deposited with it by the Client and reverse same where the Client disapproves payment on the grounds listed on the terms. (c)The Handyman agrees that upon any disproval of payment by a client, he shall forward to ROLA QUICKFIX its defence to the disapproval application and Counterclaim if any within 5 days of notification of the disapproval on the site. Failing which, the parties agree that ROLA QUICKFIX shall act as it deems appropriate in the light of the disapproval application. (d)Disapproval of payment by Client is an application to ROLA QUICKFIX to refund money earlier paid for a service. This does not automatically result in immediate refund as parties agree that ROLA QUICKFIX shall independently review the Client’s application vis a vis the defence and Counterclaim of the Handyman and the parties agree that decision of ROLA QUICKFIX on the disapproval application and counter-claim shall be final without any form of contestation from either the Artisan or Client as the case may be.
Parties agree and accept that ROLA QUICKFIX shall charge service charge on all payment made for services rendered by the Handyman to any Client. The quantum of service charge to be charged shall be 10% of the sum where the fee paid is N10,000.00 and below. Where the charges is above N10,000.00, the service charge applicable is 7.5% of the sum paid for the service. For Partners, the quantum of service charge to be charged shall be 5% of the sum and charges will not be more than N10,000.00 per assigned task. Parties also agree that the service charge applicable shall be updated on our website from time to time and same is adopted as part of these Terms and conditions.
Clients are voluntarily required to rate Handymen during payment approval/ disapproval process to enable other Client’s measure the Handyman job service delivery for further engagements. Also, Handyman are voluntarily required to rate their Clients after assigned task has been completed, so as to enable other Handymen know more about the client’s attitude and responses towards a handyman.
We operate an open market place which is open for individuals and corporate entity to market their craft and skills on the website. None of the handyman marketing on our website are known to us and we are unable to conform the authenticity and level of the skills put forward on the website, neither are we involved in the actual negotiation and transaction between the Handyman and their clients on this website. The Client and Handyman agree that we would be held free from any liability in contract, pre-contract or other representations in tort, for all transactions conducted and ratings/ comments of Clients/ Handyman on our website.
Users of the site either Handyman, Clients or any other (Users) expressly agrees that use of this site is at their sole risk. Neither ROLA QUICKFIX, its affiliates nor any of their respective employees, agents, third party content providers or licensors warrant that use of the site will be uninterrupted or error free; nor do they make any warranty as
(i) Quality of services to be delivered by the handyman
(ii) The results that may be obtained from use of this site, or
(iii) The accuracy, reliability or content of any information, service or merchandise provided through this site.
This website is made accessible on an "as is" basis without warranties of any kind, either express or implied, including, but not limited to, warranties of title or implied warranties of merchant ability or fitness for a particular purpose, other than those warranties which are implied by and incapable of exclusion, restriction or modification under the laws applicable to this agreement.
This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. Users specifically acknowledges that ROLA QUICKFIX is not liable for the defamatory, offensive or illegal conduct of other users or third-parties and that the risk of injury from the foregoing rests entirely with the User. In no event shall ROLA QUICKFIX, or any person or entity involved in creating, producing or distributing this site or the contents hereof, and any software, be liable for any claims or damages, including, without limitation, direct, indirect, incidental, special, consequential or punitive damages arising out of the use of or inability to use this site. The User hereby acknowledges that the provisions of this section shall apply to all contents on this site and the microsites. In addition to the terms set forth above, neither ROLA QUICKFIX, nor its affiliates, information providers or content partners shall be liable regardless of the cause or duration, for any errors, inaccuracies, omissions, or other defects in, or untimeliness or unauthenticity of, the information contained within this site, or for any delay or interruption in the transmission thereof to the end user, or for any claims or losses arising therefrom or occasioned thereby. None of the foregoing parties shall be liable for any third-party claims or losses of any nature, including without limitation to lost profits, punitive or consequential damages. ROLA QUICKFIX is not responsible for any content that a user, subscriber, or an unauthorized user may post on this site or any of the microsites. any content that is posted or uploaded that is or may be deemed unsuitable can and may be taken down by ROLA QUICKFIX. moreover, ROLA QUICKFIX reserves the right to edit, change, alter, delete and prohibit any and all content that it, ROLA QUICKFIX, deems unsuitable.
The Artisan and user shall be responsible for protecting the confidentiality of their password(s), if any and maintaining the security of your account and maintaining settings that reflect your preferences. ROLA QUICKFIX shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section. We will assume that anyone using the Site or transacting through your account is you. You are SOLELY responsible for any activity that occurs under your account
You agree to indemnify us, our affiliates, officers, directors, agents and/or employees, as the case may be, free from any claim or demand, including reasonable legal fees, related to your breach of these Terms and Conditions with respect to engagement of Artisan / Handyman
These Terms and Conditions on engagement of Artisan / Handyman shall be interpreted and governed by the laws in force in the Federal Republic of Nigeria. Each party hereby agrees to submit to the jurisdiction of the courts of Nigeria and to waive any objections based upon venue.
If any portion of these Terms or Conditions on engagement of Handyman is held by any court or tribunal to be invalid or unenforceable, either in whole or in part, then that part shall be severed from these Terms and Conditions of Sale and shall not affect the validity or enforceability of any other section listed in this document.
You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Assigning or sub-contracting any of your rights or obligations under these Terms and Conditions of on engagement of Handyman to any third party is prohibited unless agreed upon in writing by the Artisan / Handyman. We reserve the right to transfer, assign or sub-contract the benefit of the whole or part of any rights or obligations under these Terms and Conditions on engagement of Handyman to any third party.
If you have any questions about these Terms and Conditions, please contact us.